Categories
Marketing Video Marketing Video Production Visual Storytelling

Testimonials – Getting the Word Out

Your customers know what makes your business special. Let them tell the story for you. We all see written testimonials and recommendations posted on the web and they’re great. But when you use the power of video to share testimonials, the message is even more engaging. What could be more powerful than actual people telling the world what they think of your business? Putting a face on the message raises the credibility and the impact.

Testimonial videos are also great for social media. These days almost everyone spends time on social media. By having a video presence, you keep the attention of your customers longer and you give them something interesting to share with their friends. Just imagine what a television commercial would cost you. In today’s world, you can take that same content and share it on social media for a fraction of the cost. Depending on how it is shared, a social media post could stick around for a lot longer. After all, it is viewable on demand. Check out this video we created for Cycle Therapy Bikes.

As Brenda Burch, social media expert and owner of Social Media is Simple, says about the video we did for Cycle Therapy: “Video is the BIG THING and this video is beautifully done, authentic as heck, talks about the bikes, but also talks about the experience and the PEOPLE. We love this!”

Story in Focus is proud of the business we’ve created and our customers know the value of our services. Word-of-mouth is the most powerful form of marketing. With video, you can capture what your customers have to say about your business and share it with the world. We work hard to make your customers comfortable in front of the camera and we engage them in a relaxed conversation. When this happens, powerful phrases just naturally pour from their mouths and we collect those bits of gold in a concise video. Is it time to let others blow your horn? Why not use a testimonial video to bolster word-of-mouth marketing for your business? Give us a call and we’ll work with you to share what makes your business special on the web.

Categories
Video Marketing

Mini videos are right on target

Debbie Bateman

When adding video to their website, many small businesses create a single video that provides general information about what their company offers. They combine site tours, testimonials and the other elements that suit their business into a single video. But this type of video may not be the best way of drawing in new customers.

It’s true. Some topics demand more length. For example, if you want to use a video to teach a technical skill or demonstrate a complex process, it will probably have to be longer. That’s okay because the people watching the video are willing to put time into learning the skill or understanding the process.

But if your purpose is to market your business to new customers, you may achieve better results with a series of mini videos that are each less than a minute long. An effective mini video might even be as short as ten seconds. Let’s face it. Nowadays people are inundated with information, and they favor sources that are quick and snappy.

The main advantage of a mini video is that it can be targeted at the specific needs of your customers. A mini video can answer a question, solve a problem, or broadcast testimonials from satisfied customers. It’s all about choosing a subject your customers care about. Do that well and they will not only watch your video, they will share it with their friends. Now that’s effective marketing!

These are a few ways you can use mini videos to engage your customers:

  • A frequently asked question video gives customers the answer to something they really want to know. For example, a lawn care company might post a video on how to remove moss. They’d be a hero to countless gardeners on Vancouver Island and their mini video would spread at breakneck speed. (Kind of like moss in a rainforest.)
  • A quick tips video gives customers expert advice on matters they care about. Realtors could give homeowners tips for selling their property. Furniture makers could explain how to maintain a fine piece of furniture.
  • A video tour highlights your products and services. It’s like a visit without the cost of gas. A high-end shoe store could attract out-of-town visitors with a video tour. A marina could showcase the range of services it provides.
  • A video profile of a key staff member gives new customers a personal connection. Show potential customers your face and they will feel like they have met you. This is particularly important for businesses that offer personal or professional services, such as dentists, hair stylists, realtors and more.
  • A special service video lets you stand out from your competition. If you offer something other businesses don’t, show it off. An exclusive resort that offers gourmet picnics and one-of-a-kind wedding facilities can showcase these services to the world.
  • A community event video spreads goodwill. Make people feel good and they’ll feel good about your business. If you sponsor an event that benefits the community, let your customers know. We only have to think of WestJet to know how effective this can be.
  • A testimonials video gives voice to your satisfied customers. It’s as good as a word-of-mouth referral and it spreads much faster. Testimonials bring in new business. In today’s tech savvy world, consumers check customer reviews before they buy. So make sure you give that to them.

When it comes to mini videos, there are many possibilities. Remember, the key is to think like your customers. Once you’ve figured out what they need, give it to them as a mini video. You’ll win their trust and their business.

Mini videos hold your customers’ attention and are more likely to be shared on social media. Plus, if you post five or six mini videos separately, you’ll move up on the search results. As you know, strong marketing is all about repeat visits.

So next time you’re ready to up your marketing with video, don’t assume that a single video provides all the answers. You might achieve more with a series of mini videos.